Extract from the rental conditions:
Termination conditions: Any termination of this contract must be sent to the owner by registered mail with acknowledgment of receipt, the date of receipt being taken as proof.
a) Termination at the initiative of the tenant In the event of cancellation by the tenant before arrival at the premises, and in the absence of cancellation insurance taken out: - the deposit remains with the owner, and the balance of the amount of the stay is fully due by the tenant - the full amount of the stay paid online remains with the owner
b) Termination at the owner's initiative In the event of cancellation by the owner, the latter pays the tenant all of the sums paid online. The tenant may claim damages or compensation for moral damage and financial damage suffered.
c) In the event of termination during the contract When the termination of the contract by the owner occurs during the duration of the rental, it must be duly justified (non-payment of the rent, check without funds issued by the tenant, proven deterioration of the premises tenants, neighborhood complaints, etc.). This termination, which occurs by registered letter with acknowledgment of receipt, entails the departure of the tenant within two days of the date of receipt of the letter notifying him of this decision. In this case, whatever the reason for the termination, the full amount of the rent remains with the owner. The owner reserves the right to retain the amount of the security deposit under the conditions specified in the “security deposit” paragraph.
The latest health conditions have led us to go beyond the CGs and find a postponement, delay or extension so that everyone finds their account.